Our Transportation Services
We provide specialized non-emergency medical transportation services to meet your specific needs, ensuring safety, comfort, and peace of mind for you and your loved ones.
Sedan Service
Comfortable transportation for ambulatory patients who can enter and exit a vehicle with minimal assistance. Our sedan service includes a professional driver and door-to-door assistance to ensure a safe and pleasant experience.
- Door-to-door service
- Scheduled appointments
- Professional drivers
- Safe, reliable vehicles
- Comfortable seating
Wheelchair Service
Our wheelchair accessible vans feature hydraulic lifts and secure locking mechanisms to safely transport passengers who need to remain in their wheelchair. Each vehicle is equipped with extra space and comfort features, operated by specially trained staff.
- ADA compliant vehicles
- Wheelchair accessible ramps
- Secure wheelchair locking
- Trained assistance personnel
- Spacious, comfortable interior
Stretcher Service
Our premium stretcher service provides safe, comfortable transport for patients who need to remain lying down. Each vehicle is equipped with advanced medical support features and attended by professionally trained medical technicians who monitor patient comfort throughout the journey.
- Hydraulic lift system
- Secure stretcher mounting
- Medical equipment accommodation
- Trained medical technicians
- Comfortable, stable ride
Understanding Our Transportation Services
We offer multiple ways to access our medical transportation services depending on your needs and payment preferences.
Private Pay
We offer private pay options for all of your medical transportation needs. This gives you the flexibility to:
- Get transportation to any medical clinic
- Book long distance transportation
- Schedule at your convenience
- No insurance requirements
Our private pay services are perfect for those who need flexibility in their medical transportation and don't want to go through insurance.
Insurance Coverage
If you'd like your insurance to cover your transportation, you'll need to go through TransLink, which provides:
- Insurance-covered transportation
- Coordination with medical providers
- Insurance eligibility verification
- Reduced out-of-pocket costs
Contact TransLink directly to arrange insurance-covered medical transportation.
How Our Service Process Works
1. Choose Your Payment Option
Decide between private pay for maximum flexibility or insurance coverage through TransLink.
2. Contact the Right Service
For private pay, contact us directly. For insurance, call TransLink at (541) 842-2060.
3. Schedule Your Transportation
Provide details about your needs, pickup location, destination, and preferred time.
4. Enjoy Safe, Reliable Transportation
Our professional drivers will arrive on time and provide the care you need during transport.
Have questions about our transportation options?
Our team is here to help guide you through the process and find the best transportation solution for your needs.
Why Choose Basin Medical Transportation
We're committed to excellence in non-emergency medical transportation with a focus on safety, reliability, and compassionate care.
Experienced Professionals
Our drivers and attendants are thoroughly trained in patient transport techniques and safety protocols to ensure your journey is comfortable and secure.
24/7 Availability
Our services are available around the clock to accommodate your schedule and urgent transportation needs, providing peace of mind whenever you need us.
Modern Fleet
Our vehicles are regularly maintained, cleaned, and equipped with the latest safety features to provide a reliable and comfortable transportation experience.
Punctuality
We understand the importance of timeliness, especially for medical appointments. Count on us to arrive on schedule, every time.
Efficiency
We leverage advanced technology to ensure every ride follows the most efficient route and arrives on time, optimizing your transportation experience.
Personalized Care
We recognize that each passenger has unique needs. Our staff is trained to provide attentive, compassionate care tailored to your specific requirements.
About Basin Medical Transportation
Providing Quality Medical Transport Services For Over 15 Years
Our History
Basin Medical Transportation began serving the Klamath Falls community in 2019. The owners brought over 20 years of experience in non-emergency medical transportation to this new venture.
Born and raised in the Klamath Basin, the owners know this area inside and out. They've seen firsthand what transportation challenges exist here and understand exactly what our community needs.
What started as a small operation with just four vehicles has grown into a respected fleet of specialized transportation options. Our growth comes from a simple philosophy: help people and do everything possible to make it happen.
Today, we're proud to be the trusted choice for medical facilities, care homes, and individuals throughout the Klamath Basin area. Our team consists of professionally trained drivers and medical technicians who share our commitment to the community we've called home for generations.
2019
Founded in Klamath Falls
2020
Signed contract with Translink to provide services for southern Oregon
2021
Added stretcher services
2022
Expanded fleet and drivers to serve the population
2023
Partnered with several provider networks to offer direct services
2024
Expanded facilities to support vehicle maintenance and staff training
2025
Continue to serve the Klamath Basin area
Our Service
At Basin Medical Transportation, we specialize in non-emergency medical transportation for patients who need assistance getting to and from medical appointments, hospital discharges, dialysis treatments, and other healthcare services.
Our services are designed to provide safe, comfortable, and dignified transportation for individuals with varying mobility needs. Whether you require a wheelchair-accessible vehicle, stretcher transport, or simply need assistance with door-to-door service, our team is equipped to help.
We understand that medical transportation isn't just about getting from point A to point B—it's about ensuring the entire experience is positive and stress-free. That's why we focus on punctuality, professionalism, and personalized care for each passenger.
Basin Medical Transportation is committed to maintaining the highest standards of safety, comfort, and care in every aspect of our service. We're here to help when you need us most.
Safety First
Rigorous safety standards for all vehicles and staff
Trained Staff
Professional drivers and medical technicians
Healthcare Partners
Trusted by local medical facilities
"Our mission is to provide safe, comfortable, and reliable transportation for patients in need, treating each person with the dignity, respect, and care they deserve."
What Our Customers Say
Read what our customers have to say about their experience with Basin Medical Transportation.
Basin Medical Transportation and TransLink are the greatest and I don't know what I'd do without either the great companies.
Sally Scissons
Regular Client
Staff are very nice and show up on time. Their vehicles are clean and they treat me well.
John Riley
Wheelchair Service Client
I love the drivers! Their vehicles are always clean and smell good! They always get me to my appointment on time and often even early!
Dawn Vilarino
Sedan Service Client
Trusted by Healthcare Providers
Providing reliable transportation services to leading healthcare facilities
Sky Lakes Medical Center
Ashley Manor Care Center
Crystal Terrace
Pelican Pointe
Plum Ridge
Join Our Team
Basin Medical Transportation is hiring motivated, compassionate drivers to provide safe and reliable transportation for our clients.
We're Hiring Drivers
We're looking for responsible and caring individuals to join our team as Medical Transport Drivers. Our drivers are the heart of our operation, providing essential transportation services to those who need it most.
Medford Position
- • Service area: Medford and surrounding regions
- • Part-time position (may become full-time)
- • Pay rate: $13.50/hour
- • Flexible hours
Klamath Falls Position
- • Service area: Klamath Falls and surrounding regions
- • Part-time position (may become full-time)
- • Pay rate: $12.00/hour
- • Flexible hours
Requirements
- • Must be at least 23 years old (insurance requirement)
- • Valid driver's license
- • Ability to assist with wheelchair transport
- • Must pass a background check
- • Compassionate and professional demeanor
How to Apply
To apply for either position, please review the full job description using the links above and apply directly through our Indeed page. For questions, contact us at info@basinmedicaltransportation.com.
Apply on Indeed
Common Questions About Our Services
Find answers to the most common questions about our medical transportation services.
Don't see your question answered here? Contact us directly for more information.
Contact UsCall Us For Transportation
Contact us directly via phone or email to arrange for medical transportation services. We're available 24/7 to assist you.
Available 24/7
Basin Medical Transportation services are available 24 hours a day, 7 days a week. We're always ready to provide safe and reliable transportation when you need it most.